Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
Online banking hotline* | 0123 3456789-100 Mon-Sun: 00:00 - 24:00 |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
Address: | Baden-Württembergische Bank Kleiner Schlossplatz 11 70173 Stuttgart |
E-mail : | kontakt@bw-bank.de |
Fax*: | 0711 124-41000 |
Postal address: | Baden-Württembergische Bank 70144 Stuttgart |
Sort code: | 60050101 |
BIC: | SOLADEST600 |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.